Terms and Conditions

Last Updated: 1st Oct 2025

Welcome to Pinnacle Passage Tourism. By using our website, services, or booking travel arrangements through pinnaclepassage.com, you agree to comply with the following Terms and Conditions. Please read them carefully before making a reservation or using our services.

1. General

• Pinnacle Passage Tourism provides travel-related services, including flight booking, hotel accommodations, cruise holidays, airport transfers, visa services, and holiday packages.
• By using our services, you confirm that you are at least 18 years old and capable of entering into a legally binding contract.

2. Bookings and Reservations

• All bookings are subject to availability and confirmation by Pinnacle Passage Tourism.
• Prices, itineraries, and availability are subject to change without prior notice.
• A valid passport, visa, or identification may be required for travel bookings.
• Reservations are confirmed once payment is successfully received.

3. Payment Terms

• Payments can be made via credit/debit card, bank transfer, or other payment methods offered on the website.
• Full or partial payment may be required at the time of booking, depending on the service type.
• Failure to complete payment may result in cancellation of the booking.

4. Cancellation and Refunds

• Cancellation policies vary depending on the type of service (flights, hotels, cruises, or packages).
• Refunds, if applicable, are subject to service provider rules and applicable fees.
• Pinnacle Passage Tourism is not responsible for any losses resulting from cancellations by airlines, hotels, cruise lines, or other third-party providers.

5. User Responsibilities

• Users must provide accurate and complete information during booking.
• You are responsible for ensuring that you comply with visa, passport, and other travel requirements.
• You agree not to misuse the website or services for unlawful purposes.

6. Limitation of Liability

• Pinnacle Passage Tourism acts as an intermediary between you and third-party service providers.
• We are not liable for delays, cancellations, or damages caused by airlines, hotels, cruise lines, or other service providers.
• Pinnacle Passage Tourism is not responsible for personal injuries, loss, or damage during travel.

7. Intellectual Property

• All content on pinnaclepassage.com, including text, graphics, logos, images, and software, is the property of Pinnacle Passage Tourism and protected by copyright laws.
• Users may not copy, reproduce, or distribute any content without prior written permission.

8. Privacy

• Use of our website is also governed by our Privacy Policy, which outlines how we collect, store, and use personal information.

9. Third-Party Links

• Our website may contain links to third-party websites. Pinnacle Passage Tourism is not responsible for the content, services, or policies of these external sites.

10. Governing Law

• These Terms and Conditions are governed by the laws of the United Arab Emirates.
• Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of UAE courts.

11. Changes to Terms

• Pinnacle Passage Tourism reserves the right to update or modify these Terms and Conditions at any time without prior notice.
• Users are encouraged to review this page regularly to stay informed of any changes.